Privacy

Nobody will ever know. That is the point.

Discretion at Primaluce is engineered, not promised.

You are never in a shared facility, so there is no lobby to be seen in, no group to be recognised by. Your team works under Swiss medical secrecy; staff sign lifetime confidentiality undertakings; your identity is compartmentalised on a need-to-know basis, and your file lives in one place — ours.

Arrivals and departures are planned like private operations: through Lugano-Agno or Milan, by NCC or helicopter, at hours you choose. Should the world need to believe you are simply on holiday on the lakes — you are.

We measure our marketing the way we measure our medicine: by the people who were here, and were never seen.

The Primaluce undertakings
  • One client per residence — always
  • Swiss medical secrecy, by law
  • Lifetime staff confidentiality
  • Private clinic access, out of hours
  • No photography, no records shared
  • Data held in Switzerland (nLPD)
Even here

This website follows the same rule

No contact forms, no third-party trackers, no marketing pixels. We use encrypted email, and nothing you write to us is stored outside Switzerland.

Speak with us, and no one else

A physician reads every message, under Swiss medical secrecy.

Write in confidence
PRIMALUCE
The Private Rehab  ·  Lugano

One client. One residence. One clinic.

mcs@hin.ch

Encrypted email, protected from third-party access or alteration, ensuring data protection and professional confidentiality.

© 2026 Primaluce  ·  Privacy policy  ·  Legal notice
Strictly confidential  ·  By invitation and referral