Privacy

Nobody will ever know. That is the point.

Discretion at Primaluce is engineered, not promised.

A closed wooden door in an old stone garden wall covered in ivy

You are never in a shared facility, so there is no lobby to be seen in, no group to be recognised by. Your team works under Swiss medical secrecy; staff sign lifetime confidentiality undertakings; your identity is compartmentalised on a need-to-know basis, and your file lives in one place, ours.

Arrivals and departures are arranged with the discretion of a private office: through Lugano-Agno or Milan, by private car or helicopter, at hours you choose. Should the world need to believe you are simply on holiday on the lakes, you are.

The Primaluce undertakings
01One client per residence, always
02Swiss medical secrecy, by law
03Lifetime staff confidentiality
04Private clinic access, out of hours
05No photography, no records shared
06Data held in Switzerland (nLPD)
Even here

This website asks before it counts.

Analytics and advertising measurement run only if you accept them, and we never build advertising audiences from health topics. For anything clinical, write to mcs@hin.ch, on the Swiss encrypted health network.

Warm morning light and leaf shadows on a plaster wall beside a door

Admissions

Speak with us, and no one else.

Our healthcare staff reads every message, under Swiss medical secrecy.

Begin a confidential conversationor write to mcs@hin.ch, on the Swiss encrypted health network
PRIMALUCE
The Private Rehab  ·  Lugano

One client. One residence. One clinic.

mcs@hin.ch

Encrypted email, protected from third-party access or alteration, ensuring data protection and professional confidentiality.

© 2026 Primaluce  ·  Privacy policy  ·  Legal notice
Strictly confidential  ·  By invitation and referral